Web Shop policy

Shipping & Delivery
Twinkles is sold online worldwide. When you have made your order and paid via PayPal you will receive order confirmation by email. We ship your order within 3 days from receiving payment. Delivery time ranges from 5 to 15 days depending on your location.
There is a three-year guarantee on all Twinkles gold and white gold jewelry. The crystal elements are not covered by this guarantee. Twindent is not responsible for any injuries that may result from bonding, use or removal of Twinkles. We do not accept a fallen out Twinkles as reclamation as we cannot guarantee the dentists work. Please ask your dentist about guarantee of the bonding.
Returns & Replacements
We honor EU regulations on consumer goods, with an extension up to 30 days. Accessories used for business purpose are excempt from the return policy.
You have the right to return goods within 30 days. 
– Goods should be returned no later than 30 days after receipt, as new and unused and in the original packaging. The customer is obliged to cover shipping costs incurred in returning a product(s). Your statutory rights are not affected. When returning goods, please enclose a copy of the invoice. To return please  e-mail logistics from the contact page to advise.
Ship to :
Österängsgatan  6
ph 07318180142 (for shipping purpose only)
Payment and Pricing
We use Nets or PayPal to safely process your payment. All purchases must be prepaid to deliver. Prices are subject to change without previous notice. 
Most banks have an automatic volume security block on online international transactions. Please note that we are located in Sweden and sometimes authorisation fail due to a security block by the card issuer when your purchase reach a certain limit.
Please contact your bank or card issuer in order to lift the block for your order.
Viewing Orders
If you have created an account you can see your order history. We do not provide tracking number but our delivering partner will contact you for delivery. If your order is not received within the stated time please contact us for tracking.
We will not disclose any personal account information to third party. We do not send textmessages unless it's information about your specific order.