Refund policy

RETURNS & REPLACEMENTS 
We honor EU regulations on consumer goods, with an extension up to 30 days. Accessories used for business purpose are exempt from the return policy.

You have the right to return goods within 30 days.
– Goods should be returned no later than 30 days after receipt, as new and unused and in the original packaging. The customer is obliged to cover shipping costs incurred in returning a product(s). Your statutory rights are not affected. When returning goods, please enclose a copy of the order confirmation.
Note! You are responsible for your package until it has reached our warehouse, therefore we advise you to use a trackable shipping alternative, if possible. 
 

RETURN YOUR ORDER:
1 - Register your return here >>
2 - Repack your products. 
3 - Send the package back to us. Different return options and costs are available depending on the country you are located in.

Our address is:
Twinkles by Twindent AB
Ostermalmsgatan 26A
11426
Stockholm 
Sweden